Job Description

Requisition Number: 104030 

Supv Services

Location: This is a fully on-site work opportunity in our Fort Worth, TX office 

Compensation : $70,000 annually

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Insight at a Glance

• 14,000+ engaged teammate s globally
• #20 on Fortune’s World's Best Workplaces ™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

This role is responsible for overseeing the execution of contracted service solutions to ensure client satisfaction. This includes providing exceptional technical support, maintaining high quality standards for custom configurations, managing a team of technicians and material handlers, and working to streamline all day-to-day business practices related to quoting, vendor warranty, trade-ins and more. As the Supervisor Services, you will be a driving force behind innovative solutions that take a client's business to the next level! You will get to:

• Coordinate personnel and processes within the operations area.  

• Manage daily activities, assess the efficiency, and implement changes as necessary.  

• Develop business practices to address the needs of Service Delivery, including efficient planning, forecasting, and resource management.  

• Build and maintain relationships with all departments for effective communication and collaboration.  

• Work closely with Service Management to deliver an integrated solution adhering to industry best practices.  

• Provide support for both internal and external customers, monitoring activities to maintain highest level of customer satisfaction.  

• Perform additional duties as assigned.  

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree from a four-year college or university.  

• 1+ years of related field service operations experience and/or training; or an equivalent combination of education and experience.  

• Exceptional interpersonal and communication skills.  

• Strong analytical, multitasking, and time management skills.  

• Demonstrated leadership ability and team player.  

• Strong computer skills, including proficiency in SAP.  

What you can expect  
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:  

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.  

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Fort Worth || Texas (US-TX) || United States (US) || IT Infrastructure & Support || None || US - Fort Worth, TX ||

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