Internet Sales / BDC Representative Job at BMW of Lafayette, Lafayette, LA

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  • BMW of Lafayette
  • Lafayette, LA

Job Description

Now Hiring: Internet / BDC Representative – Mercedes-Benz of Lafayette

BMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers.

Job Responsibilities:

  • Respond promptly and professionally to internet leads, texts, and phone calls
  • Set appointments and follow up with customers throughout their buying journey
  • Update and maintain accurate customer records in the CRM (eLead experience a plus)
  • Ensure online inventory and listings are up to date and accurate
  • Work closely with the sales team to support appointment conversion and customer satisfaction

What We’re Looking For:

  • Previous BDC or customer service experience preferred (automotive is a plus)
  • Strong written and verbal communication skills
  • Detail-oriented, organized, and tech-savvy
  • Self-motivated and comfortable in a fast-paced environment
  • Customer-first attitude with a professional appearance and demeanor

We Offer:

  • Competitive pay plan
  • Medical, dental & vision benefits
  • 401(k) plan
  • Paid time off
  • A supportive team and premium work environment

Job Tags

Immediate start

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