Job Description

Job Title: HR Assistant 

Reports to: VP of HR

Location: Orlando, FL

Overview  

We are seeking a detail-oriented, highly organized HR Assistant to join our team. The ideal candidate will provide administrative and operational support to the HR department, ensuring smooth day-to-day HR processes, excellent internal customer service, and accurate recordkeeping. 

What That Actually Involves  

• Provide administrative support for all HR functions, including recruitment, onboarding, offboarding, and record management.
• Assist with posting job openings, screening resumes, and scheduling interviews.
• Own the prescreening candidate process for high volume seasonal hiring
• Coordinate and prepare onboarding materials for new hires, including offer letters
• Maintain employee records in HR systems, ensuring accuracy and confidentiality.
• Support payroll processing by ensuring accurate documentation and updates.
• Assist with group benefits administration, including enrollments, changes, and terminations.
• Help organize HR events, training sessions, and employee engagement activities.
• Manage and monitor HR and payroll related mails, triage and route items to the appropriate internal stakeholders for timely resolution
• Respond to basic HR inquiries from employees and escalate as needed.
• Ensure compliance with company policies and applicable labor laws.
• Other HR duties and projects as assigned

What You Will Need  

• Post secondary education in HR; Associate’s or  Bachelor’s degree in HR, Business Administration, or related field.
• 2+ years of previous HR administrative experience.
• Basic knowledge of employment & labor law, OSHA standards, compliance requirements and HR best practices in US and CA is preferred.
• Ability to handle confidential information with discretion and professionalism
• Strong organizational skills with the ability to manage multiple priorities simultaneously with attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills.
• Positive, customer-focused attitude with the ability to work well in a team.  

Additional Information  

• Excellent benefits package
• Medical
• GAP
• Dental
• Vision
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k)
• Life and Disability
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO plan

• Fun, flexible, team-oriented environment

Essential Job Functions and Physical Requirements

• Physical Requirements:
  • Ability to lift, carry, push, and pull up to 20–25 pounds independently.
  • Ability to sit and/or stand for extended periods.
  • Ability to occasionally bend, kneel, crouch, or reach to perform routine or business-related tasks.

• Communication & Collaboration Requirements:
  • Active participation in virtual meetings is an essential function of this role. The employee must be able to consistently engage in scheduled video calls, presentations, and team discussions using various video conferencing platforms.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Ability to manage multiple tasks and  shifting priorities with attention to detail and responsiveness.
  • Ability to work independently while also collaborating in a team environment.
• Onsite/Hybrid Work Requirements:
  • Must be available during assigned shifts onsite unless otherwise approved by management.
  • Must have access to a reliable internet connection and maintain a professional, distraction-free remote work environment when working remotely
  • Must be able to work in a fast paced environment.
• Technology Use:
  • Ability to operate a computer, phone, and standard office equipment for extended periods.
  • Proficiency or willingness to learn digital platforms for communication, documentation, and task management.
• Attendance and Time Commitment:
  • Regular, predictable attendance is required.
  • Timely responsiveness and presence during scheduled virtual meetings and operational check-ins are expected.
  • Occasional flexibility to assist with after-hours events or urgent HR needs

Who We Are  

Scootaround is North America’s leading mobility enhancement company. We rent, repair and service scooters, wheelchairs, walkers, oxygen, and all other types of personal mobility equipment in over 2,500 locations across North America and recently moved to directly selling mobility equipment through our online store and call center. Since 1997, Scootaround has been a proven innovator in developing solutions for travelers requiring personal mobility equipment. Today, Scootaround is the only company in the world uniquely positioned to accommodate a growing demographic utilizing these services worldwide.

WHILL Inc. is the parent company for Scootaround worldwide. WHILL was founded in 2012 in Japan to build a platform for short-distance mobility. Providing people with access to an innovative and well-designed personal mobility solution that can be used comfortability whenever needed. The company came together to redefine the perception of mobility devices through design and innovation. From personal mobility devices to fleet management and autonomous solutions, WHILL is at the forefront of personal Transportation. 

E-Verify Participation:

Scootaround Inc. participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States.

Equal Opportunity Employer:

Scootaround Inc. is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable law.

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