Job Description

FL-DBPR-CTMH-Compliance Officer

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: NAhr / Vendor Rate: NAhr

WORK ENVIRONMENT: Professional office, business casual, cubicle

CANDIDATE RESPONSIBILITIES:

** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS:

** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line


Required/Desired Skills

Skill Required /Desired Amount of Experience
Ability to speak and understand English	Required	0
High school diploma	Required	0
Excellent written and oral communication with the public	Required	0
Ability to read and interrupt Florida State Statues	Required	1	Years
Experience working with the public in a professional work environment	Required	3	Years
Experience working with the public and analyzing complaints	Required	1	Years
Experience using Versa	Highly desired	0
Experience using OnBase system	Highly desired	0
Bachelors Degree	Highly desired	0

Questions

No. Question
Question1	Your candidate's Pay Rate for this requisition must be NA, vendor rate NA. Do you accept this requirement?
Question2	Please list your candidate's email address.
Question3	Please list the city and state where your candidate currently resides.
Question4	How soon can your candidate start if selected for this opportunity?
Question5	Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?
Question6	If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?
Question7	If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company s/candidate s expense?
Question8	Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays?
Question9	Is your candidate aware this is a short term assignment and committed to complete the project?
Question10	Does your candidate have experience using Versa Regulations with DBPR?
Question11	Does your candidate have experience using OnBase system?
Question12	What position listed on the candidate resume show experience with Florida statutes?

Job Tags

Contract work, Temporary work, Casual work, Work at office

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