Compliance Officer Job at Stellar Professionals, Tallahassee, FL

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  • Stellar Professionals
  • Tallahassee, FL

Job Description

We are seeking a detail-oriented Compliance Officer for a professional onsite role in Tallahassee, FL. This position focuses on reviewing complaints related to condominiums, timeshares, and mobile homes to ensure they align with state regulations.

Quick Details

  • Location: Tallahassee, FL (32399)
  • Work Arrangement: Onsite (Professional office/cubicle environment)
  • Interview Process: Webcam or In-Person

Key Responsibilities

  • Analyze Complaints: Review and compare incoming complaints against state statutes to determine jurisdiction and validity.
  • Public Liaison: Communicate directly with constituents to discuss complaint details, provide resources, or explain case closures.
  • Documentation: Maintain accurate records using Versa and OnBase systems.
  • Correspondence: Draft and send formal written responses to complainants following supervisor approval.

Required Skills & Experience

  • Statutory Interpretation: Minimum 1 year of experience reading and interpreting State Statutes.
  • Public Interaction: At least 3 years of professional experience working with the public.
  • Communication: Exceptional written and verbal communication skills with a focus on high-level customer service.
  • Analytical Thinking: Experience analyzing complex complaints and applying specific codes or laws.
  • Systems: Experience with Versa or OnBase is highly preferred.

Candidate Profile

  • High School Diploma required (Bachelor's Degree highly desired).
  • Exceptional organizational skills and ability to meet strict project timelines.
  • Professional demeanor suitable for a business-casual office setting.

Job Tags

Casual work, Work at office

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